Refund & Cancellation Policy

    Understanding our refund and cancellation policies for courses, mentorship, and services

    Last updated: 19 July 2025

    Policy Overview

    At The Study Anchor, we strive to provide the best educational experience. This refund and cancellation policy outlines the terms and conditions for refunds on our courses, mentorship programs, and other services.

    Please read this policy carefully before making any payment. By enrolling in our services, you agree to the terms outlined below.

    Cancellation Policy

    We can cancel your order if a request is made within 24 hours of placing the order. The request has to be made at thestudyanchor@gmail.com with your email ID and Phone number used during registration or by calling us on +91-92116 13533.

    Refund Policy

    Test Preparation Courses

    All Test Preparation course products (CAT/CLAT/CUET/IPM/BBA/Mass Comm/Hotel Management) can be refunded within 15 days of delivery, you can refund the product in case you do not like it.

    Refund Conditions

    • A Refund Request will be deemed valid only if it is made through an email to thestudyanchor@gmail.com or by calling us on +91-92116 13533 within 15 days from delivery.
    • For the return of product(s) damaged at the time of delivery, the shipping charges shall be borne by the Company. However, for return any of the product(s) for any other reasons, it shall be the responsibility of the User to arrange for the return of such canceled product(s) and the shipping charges shall be borne by such User.
    • We request you not to accept any product package that seems to be tampered with, opened or damaged at the time of delivery. The products must be returned in the same condition as delivered by the Company.
    • Any products returned showing signs of any use or damage in any manner shall not be accepted for return.
    • The product should be returned along with the original invoices.

    Important Notice

    No Refund will be provided after 15 days from delivery.

    Refund Processing

    Refunds shall be made to bank account within 10 working days of receipt of products.

    How to Request a Refund

    Contact Methods

    Email Request

    Send your refund request to:

    thestudyanchor@gmail.com

    Call Us

    Speak directly with our team:

    +91-92116 13533

    Important Notes:

    • • Include your email ID and phone number used during registration
    • • Provide order details and payment reference
    • • Refunds will be processed to the original payment method
    • • Bank charges and processing fees may apply

    Contact Us

    For any questions regarding our refund and cancellation policy, please contact us:

    Office Hours: Monday to Saturday, 9:00 AM to 6:00 PM
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